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Top 10 Reasons Customers Choose Us!

We understand the amount of choices available on the market today for Enterprise Business Software, but we also understand where we stand as well! You may have heard it numerous times from us…we are PROUDLY partnered with SAP. And today you are in luck, we are going to show the top 10 reasons customers continue to choose us throughout the years.

SAP Top 10 Reasons Customers Choose Us

Here is a quick insight to our “Top 10” –

  1. Leadership
    • SAP has expert solutions for companies of all sizes, Zerion360 provides a solution to the Small & Midsize companies.  (Beating out Oracle, Microsoft, and IBM)
  2. Innovation
    • SAP is known to innovate without disruption, which means everyday business continues while implementation of the software system occurs in a parallel form. (Our integrated solutions ensure innovative results)
  3. Focus
    • Our customers benefit from comprehensive industry expertise with software design and the alignment of Business Processes, for all departments. (Multi-industry support on a single platform) 
  4. Analytics
    • SAP is the industry leader in business analytics, helping companies transition to becoming a Data-Driven company, no matter what industry! (Recognized by Gartner as a leader in BI Platforms, Corporate Performance Suites, Data Integration Tools, Data Quality Tools)
  5. Mobility
    • We have the best-selling mobile enterprise application platform among enterprise application providers, so business can continue no matter where you are. (Market-leading mobile solutions will unwire your enterprise)
  6. Real Time
    • We deliver the “real” real-time enterprise through the most advanced in-memory technology – meaning all departments are always on the same page, at all times. (Empowering organizations to review segmentations, merchandising, inventory management, and forecasting information at the speed of thought)
  7. Value
    • SAP’s value management program is the most advanced effort of its kind… offer[ing] advanced business solutions along with dee–domain expertise and insights. (Value management helps companies run 2x more on time, 1.9x more on budget, and 1.6x more on value)
  8. Cost
    • We help to reduce your total IT cost so you can increase spending on innovation, not allowing IT operational costs consume the majority of company resources. (We help by having a 23% lower implementation service cost than our leading competitor)
  9. Support
    • Our SAP Enterprise Support brings a peace of mind to the business by offering 24×7 Service License Agreements, Fixed-Price Commitment, and End-To-End Support. (The full range of support options is tailored to allow business to run at any time of day or night, because we understand the importance)
  10. Choice
    • Finding the best fit software for your business is our sole focus, and we are the only provider that can deliver the highly specialized solutions you need… with the build-in versatility you want. (Zerion360 delivers even more choice – helping to get the complete software and business needs taken care of)

 

Make sure to download our info-graphic PDF for some great visuals below –

 

SAP Top 10 Reasons Customers Choose Us


9 Reasons Why Your ERP System Should Be In The Cloud

9 Reasons Why Your ERP System Should Be In The Cloud

The reality is that most enterprise applications are well on their way to being cloud based. We’ve seen it with simple workloads such as HR and payroll, travel and expense management, and in the last decade we’ve seen the cloud as the new normal for customer relationship management (CRM) deployments.

According to Gartner, “Spending on public-cloud-based, vertical-specific applications is expected to significantly increase through 2017, further highlighting the growing confidence in their use for mission-critical systems.”

Upgrading your enterprise resource planning (ERP) system to the cloud means retiring your old approach to business management applications and no longer having to procure, install, maintain, and manage the infrastructure. And perhaps most compelling is to leverage the cloud to redefine your business processes and take advantage of a new era of service delivery and flexibility to enable your organization to grow.

So what are the benefits of cloud based ERP solutions? Below are nine reasons why moving your ERP system to the cloud will benefit your business and support business growth.

  1. Freedom of Choice

Put quite simply, not all cloud ERP systems are created equal. Specifically, very few ERP vendors respect your right to choose the deployment model that is most appropriate for you, and revise that decision down the road as your business grows or technical needs change.

Your right to transition between on-premises, multi-tenant, and single tenant is an important one. It recognizes that the “best” deployment model for you today might not be the best model in a few years, or even a few months. By providing the choice of Multi-Tenant (with its compelling economics and seamless upgrades) or Single Tenant (allowing more administrative control and administrative ownership), you can choose the model that works best for you.

  1. Compelling Cloud Economics

Despite the cloud having proven its value beyond just good financial sense, there is no doubt that for companies of all sizes the economics of cloud deployment are undeniably compelling, moving from capital to operational expenditure. Some of the more hidden economic benefits of the cloud include:

  • Not being as capital intensive as an on-premises deployment because of the subscription-based pricing model.
  • Better and more instant scalability, allowing clients to add (and sometimes remove) users to their system on demand and saving them from having to invest in hardware and software at the “high water mark”.
  • The direct and indirect costs of your infrastructure, from server to database systems to the actual hardware and replacement cycle cost.
  • The hidden costs of maintaining the servers yourself.
  • The benefit of the reduced deployment times (and corresponding improved ROI) that are typical for cloud deployments, as the necessary infrastructure is in place already.
  1. Better IT Resource Utilization

Moving to the cloud means that your IT department will be able to deliver higher-value activities that are better aligned with your mission, and they will be able to spend less time “patching the servers and keeping the lights blinking.” At the end of the day, most IT departments are stretched pretty thin, and find themselves spending too much time on low-value (but admittedly critical) activities such as verifying backups, applying security updates, and upgrading the infrastructure upon which your critical systems run.

There is tremendous business benefit to assigning those tasks back to your ERP vendor as part of a cloud deployment, freeing up your IT department’s time to work on more strategic business projects such as creating executive dashboards, deploying mobile devices, and crafting helpful management reports.

  1. The Cloud is More Secure

Today, it’s hard to imagine a client who could possibly create a more secure operating environment than leading cloud providers. Indeed, Gartner reports that “Multi-tenant services are not only highly resistant to attack, but are also a more secure starting point than most traditional in-house implementations.”

Where security once implied a locking the server room door and forcing people to use long passwords, today it means hardened electronic operating environments. You can’t claim to be secure unless you have systems and people protecting your infrastructure 24 hours a day, 365 days a year, and verifying that security updates from all vendors are thoughtfully tested, then applied.

Security today is a comprehensive, end-to-end mind set that has to be built across every layer of the ERP environment, from the physical network interface cards to the user passwords. It means a holistic approach to anticipating and minimizing possible natural, human, and technical disruptions to your system to ensure uptime and peace of mind.

  1. Upgrades

Cloud deployment redefines the experience by designing upgrades – big and small – to be deployed by the ERP cloud operations staff as part of standard support services, without imposing software installations on your staff. Minor updates are transparently deployed in a non-disruptive fashion, and major upgrades are announced well in advance, and include a sandbox training environment and end-user training.

These major upgrades are designed to require little to no project management on your part, short of double checking that everything is working the way you expect it to and ensuring that your internal users are prepared to take advantage of the new version.

Always being on the most current version of the software provides peace of mind that you’re no longer having to make the “upgrade or not?” decision, and provides you with the newest and most powerful version of your ERP solution at all times.

  1. Mobile and Collaborative

The modern ERP deployment landscape is full of mobile professionals, including sales and service staff operating outside the four walls of your office, who expect access to the ERP system from their handheld devices. You may also have mobile onsite staff such as shop floor operators and logistics staff that need to access your ERP from tablets and similar devices. Moving to a cloud-based system gives everyone the real-time system access they require as a routine part of their jobs while driving out the inefficiency of paper-based processes and the burden and security risk of figuring out how to deliver this yourself.

Opening up your ERP system by virtue of cloud deployment allows you to retire the poorly defined ad-hoc “integration by Excel file” workflows that might have cropped up across your organization. In their place, you can deploy real-time integration processes that link your employees, suppliers, partners, and customers.

Cloud deployment brings the opportunity to redefine many of your legacy business processes and workflows in a way that leverages these more open, connected, instantaneous integration paths.

  1. Business Consistency and Process Alignment Globally

Increasingly, companies have staff working across multiple locations and they aspire to provide the efficiency of a single unified ERP system across the enterprise to support them. For many organizations, moving to the cloud provides the immediate opportunity to shed multiple operating ERP systems across the company, achieve instant visibility across every location, and standardize a single set of operational and administrative processes.

Deploying a single cloud ERP globally (where the only infrastructure requirement is Internet access) removes many operational obstacles, and gives you the confidence that your continued expansion efforts can be accommodated without a significant IT effort by simply enabling that new location in your existing cloud-based ERP system. With consistency comes improved transparency and increased efficiency.

  1. Reduced Risk, Greater Visibility, Better Value

Many clients choose a cloud-based system (ERP and other workflows) because it allows them to deploy a much more complete solution than they could otherwise manage or financially justify under legacy deployment models. Not having to make a massive upfront investment in the ERP system and its supporting infrastructure is critical in allowing smaller companies to perform beyond same-sized competitors from an enterprise application quality and completeness perspective.

  1. Social Responsibility

We’re all very well aware of the resources that go into on-premises deployment. Multiple new computers and servers may have to be purchased and manufactured, with their well-documented environmental impact. Those computers need to be transported from their place of production to a wholesaler, who needs to warehouse them until they are later transported to you, likely crossing tens of thousands of miles in the process. Electricity is generated to power them, and ultimately those physical machines are scrapped. The impact of that waste can’t be ignored if your company is looking to make decisions that balance your corporate needs and social responsibilities.

That’s why cloud deployment is now widely cited as one of the most environmentally responsible IT decisions. Perhaps reducing your carbon footprint isn’t your primary decision making criterion, but it’s certainly a benefit that aligns with the values of many of your employees, customers, and communities.

ERP solutions aren’t just software. They are tools that can be used to help grow your business profitably, offering flexible solutions that provide more accurate information in real-time, driving smarter, faster decision-making, and enabling customers to quickly meet changing market demands to stay ahead of their competition.

 

In conclusion, the cloud increases the business benefits that ERP offers and can accompany your business on the road to successful growth.

 

 


Is SAP Too Big for Small Business?

People working at casual office210,000 SAP SME Customers Can’t All Be Wrong.

Historically, much has been said and written about SAP being too big to care, too difficult to install and only appropriate for the largest companies. That was the mantra of its competitors’ in the past and was built upon the perception of SAP 20 years ago. Times change, however, and SAP changed with the times. It recognized that it could and would create great software for companies of ANY size. The company that was once the mainstay of mega-caps is now the preferred path to Running Better for over 210,000 SME companies. Those who are informed and knowledgeable now recognize that the phrase “SAP is too large” is antiquated.

Today, 80% of SAP’s customers are small and mid-size enterprises. Its platform was specifically designed to enable these businesses to adapt required technology to their specific business model. SAP recognized the need for speed and built full ERP platforms that can be installed and running in as little as a single day with the modular Business One solution, and 2 days to 2 weeks with other ERP solutions. In addition, the development team created a large menu of Rapid Deployment Solutions for specific requirements that can be available in as little as 9 days. Too long to deploy … I don’t think so.

SAP also recognized that it could leverage its unique global expertise to more effectively meet local business requirements. SME solutions now deliver products that deliver these valuable insights in 80 countries in 30 languages, Additionally, hundreds of applications from SAP partners around the world are also available to the most remote outposts such as Alice Springs, Australia to major cities in any region. SAP leveraged its knowledge and experience as the global software leader and specifically designed and built their SME solutions as only the #1 software provider in the world could. Living in the past is not an option at SAP. Leading their customers into the future is.

This future is obviously built around the Cloud and SAP has declared that it is and will continue to be the Cloud company based upon HANA. This statement is not to be taken lightly as it clearly spells out how SAP will continue to evolve. SAP has over 38 million Cloud users today. That is more than any other enterprise vendor. The SAP Business One Cloud on HANA solution includes that same functionality and available add-ons as their on-premises solution. This affordable alternative allows SMEs to free up capital for other uses and also delivers the added assurance that their data is protected in the most secure data centers. This real-time, in-memory platform is currently the operating system of choice for over 1,500 startups. They know that the choice of software at the beginning stages of their growth curve will affect their performance as they grow. That is why SAP was their obvious choice.

Today, when I hear someone trot out the old, stale “SAP is too big and unwieldy” claim, I look at the facts. Almost a quarter million SMEs choose SAP to run simpler and to run better. Installs occur in days or just a few weeks. Access to global expertise at the local level provides advantages only SAP can offer. Cloud-centric designs and implementation mean low cost alternatives and rapid time to use as a standard. It means that SMEs have a menu of choices that can be tailored to ANY size business. Why would they not look at SAP?

 By Bruce Mihok

This post originally appeared on the SAP Community Network website. The original post can be found here


Connections with Ashley: Mobility – The Next Frontier in Business

 

Car Speeding along Busy Bridge

Mobile Access to Business Applications Will Drive the Next Wave of User Adoption Increasing Customer Engagement, Satisfaction, and Loyalty with Mobility

According to a recent report by Forrester Research, only one-third of businesses have a clearly defined mobile strategy. However, the research also showed that 70% of firms will increase their mobile budget, with one in four companies doubling or tripling their mobile budget. Firms said they see mobility as a way to increase customer engagement, satisfaction, and loyalty – not as a way to generate direct revenues. Over half (52% of firms) see increasing customer engagement as their number one mobile goal.  So what is going to drive the adoption of mobile solutions in 2014 and beyond?

Research suggests that giving users access to business applications and business processes is the key area that will drive adoption of mobile devices in small and medium-size businesses – this is really where the next wave of adoption will be seen. Mobile e-mail and calendaring are currently the main uses of mobile devices, but once end users have access to their line of business applications, such as those from SAP, businesses will really begin to see a return on investment from equipping their people with Apple iPads and iPhones as well as other mobile devices from vendors such as Microsoft and RIM. Already users of the SAP® Business One application, the SAP application for small and midsize businesses, can have access to these solutions: SAP offers the mobile application for SAP Business One as a free download from the Apple App Store for professional users of SAP Business One. Access to workflow approvals, customer data, and inventory information, as well as rich graphical reporting from the SAP Crystal Reports® family of offerings, are all features of the new mobile application. When small and midsize organizations combine this access with the use of  mobile business intelligence tools from the SAP BusinessObjects™ portfolio, they can really begin to profit from these devices.

For more information about SAP Business One and the mobile application, please contact Ashley Harvey at Zerion360 | ashley.harvey@zerion360.com.


Improving Your Bottom Line

By Ashley Harvey

Marketing Manager

Improving your bottom line is always on the forefront of business owners minds. Making key decisions in areas such as inventory, manufacturing, and employees are all ways to increase your overall profit. Having an effective ERP (enterprise resource planning) system in place can be a pivotal factor in being able to make these key decisions – as well as providing you with an overall view of your business and helping you see areas for increased cash flow. In the first blog of our “Outgrowing QuickBook” series we explored how business management software enhances business operations – now we’re going to look at how these enhancements can ultimately improve your bottom line.

Better information, better decisions, more time leftover to do what matters:

Business management software provides a 360 view of your company and gives you quick access to real time data and analytics. Having all the information you need in one place when you need it enables you to make more informed and quicker decisions. Time is an invaluable resource in business; time spent managing your data and trying to put together reports is time spent not generating income.

Empowering Employees:

ERP software also ensures that important company information is available to employees when they need it. Which now gives not only you, but also employees and colleagues the ability to make data driven best decisions. A 360 view will also help all employees keep business operations in line with the overall strategy and vision of the company. With access to real time data and reports, everyone can see if their department is on track with the overall company goal.

Better Connect and Recognize Key Customers:

With a 360 perspective you can more easily recognize patterns – especially when it comes to your customers. You can quickly and easily identify where the most important transactions are coming from, what is helping to drive these transactions, and where or whom your business should be targeting. It can also help you better quantify customer needs to better meet them. ERP software can also manage customer relations and keep track of marketing initiatives. You’re not only better meeting the needs of the customers and addressing the areas where the key purchases happen, you are also able to better connect and build relationships with your clientele – all from one place. Not to mention business management software often enables you to speed up the invoicing process time which of course means a more stable cash flow for you.

Cost Cutting Insight:

Perhaps one of the most pivotal things that ERP software provides in terms of boosting your bottom line, is accurate and real time data about the products you’re selling. Information such as inventory levels is readily available, which provides insight into cost cutting opportunities. For example, excessive inventory can be identified and cut down on, which means the cost of maintaining this excess inventory is also cut down on.  If manufacturing is a part of your business, business management software provides  an overview of production factors and which subsequently can make the process more efficient. If your company sells services, ERP software can streamline the management of the entire client engagement lifecycle to drive increased margins.

Time, innovation and better informed decisions are all  ways to boost your bottom line -and they are all byproducts of utilizing ERP software. Real time, accurate information not only allows you to make better business decisions but also streamlines operations to ensure efficiency and identify areas for growth.

 

Let us know your experience and opinions – feel free to connect with us and comment below!


Five Ways You Can Put Your Customers First

Competition is tougher than ever, due in large part to higher customer expectations. After two years of difficult economic conditions—which have left an enduring impression—every dollar you earn will require greater effort and responsiveness. Customers expect as much value as possible for every dollar they part with. Your ability to gain an edge in the market will depend on how well you can connect with your customers and maintain their loyalty. The stakes are high. For small and mid-sized businesses, long without sufficient CRM capabilities to compete against larger companies, there are resources you can use to succeed. With SAP, you can implement the CRM features you need to protect your customer base and attain profitable growth. This starts with putting your customer first, and here are five ways you can accomplish that: 1. Identify opportunities: customer demand isn’t always obvious. Use your SAP CRM solution to identify cross-sell, up-sell, and upgrade opportunities. 2. Manage your pipeline: don’t let leads fall through the cracks. Increase responsiveness through better tracking and information management, and you’ll ensure that you have the most productive conversations with existing and potential customers. 3. Monitor service levels: look for trends and isolated incidents that could lead to bigger problems down the road and remedy them in advance. Take early action to keep your customers happy and protect your company’s brand. 4. Keep it all in one place: use centrally stored information and functionality to ensure that data is always accessible. Monitor employee performance, spot check business units, and identify opportunities for improved service or additional sales. 5. Get answers fast: use your SAP CRM solution to as a knowledge resource. Your customer care team can search for solutions to customer problems, remedying problems directly and quickly. A happy customer keeps coming back.


Use ERP to Move Your Company Forward

Everybody’s looking for an edge—probably because they’re so hard to come by. In today’s business environment, it can be challenging to find a competitive advantage. When you do, you can bet it won’t last long. You have to remain vigilant, therefore, always keeping an eye on the market and your business for the opportunities that can propel your organization to the front of the pack. To do this, you need an intimate familiarity with every corner of your company: this starts with your ERP solution. ERP has typically been a difficult proposition for small and mid-sized companies. The cost and complexity are high—both up front and on an ongoing basis. Thus, an elevated hurdle rate makes target ROI levels tough to attain. Bring the hard- and soft-dollar costs down, though, and it becomes a powerful tool for fueling profitable growth. With a robust ERP solution, such as SAP Business One, small and mid-sized companies can automate business processes, monitor operations, and optimize their financial supply chains—all of which contributes to wider margins, supports cost savings, and facilitates strategy execution. Further, the data collected enables carful and continual analysis based on the specifics of your company. You can learn more about what works and where your company could improve in order to gain additional advantages. SAP Business One is designed for small and mid-sized businesses, offering important, integrated ERP functionality without the attendant cost and complexity. With implementation taking as little as six weeks, it’s possible to accelerate savings and returns while minimizing business disruption. In the end, you get a framework for maintaining a competitive advantage through continual improvement … without having to invest disproportionately or set unrealistic ROI objectives.